Tailored Managed Services for You
A successful product launch is just the beginning. Monitoring and managing digital products, avoiding any distractions from DevOps management, patch updates, and technical support is important so you can focus on achieving business goals. With DEFTeam’s managed services, you can be rest assured that your product performs well and keeps pace with emerging business needs and markets.
A Top-notch Managed Services Provider (MSP)
Managed services providers are chosen if the company has an idea but needs technical support or the right IT capabilities that can develop full cycle software, or need managed services to support their system to continue to perform as expected and manage day-to-day maintenance. With DEFTeam, get benefits from an outsourced team to assist you in supporting, maintaining, and providing quick and effective resolutions to issues. We enable:
- CI/CD improvement with pipelines
- Your business is online and available to make sales 24/7
- Provisioning systems at scale
- Zero or minimal impact of service interruptions with SLAs
Our Managed Services
We help you navigate the digital landscape with ease by managing the entire product development lifecycle, from ideation, design, implementation to post-production support and maintenance.
Product Lifecycle SupportDEFTeam provides proven and robust support services to guide throughout the product’s lifecycle by equipping it with the right tools, expertise and test environment. |
MaintenanceWe provide on-going maintenance services to implement minor enhancements, fix bugs, improve platform and take any change requests or patch updates, provide regular updates of the software. |
Infrastructure ManagementWhether the client has dedicated servers or present on cloud, we help in creating customized dedicated hosting solutions based on the client’s needs and business goals. |
Risk ManagementDEFTeam ensures to implement a multidisciplinary approach assessing various areas of client’s servers, database and networks to limit on-going regulations and increase the effectiveness of the software. |
Network and System AdministrationWe offer the most reliable end-to-end systems administration services including OS maintenance, user management, troubleshooting services, data storage, backup, disaster recovery, and more. |
Managed QA servicesOur QA services provide a wide range of testing services from functional, non-functional, usability, performance, compatibility and more to deliver high quality software. |
Product Lifecycle SupportDEFTeam provides proven and robust support services to guide throughout the product’s lifecycle by equipping it with the right tools, expertise and test environment. |
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MaintenanceWe provide on-going maintenance services to implement minor enhancements, fix bugs, improve platform and take any change requests or patch updates, provide regular updates of the software. |
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Infrastructure ManagementWhether the client has dedicated servers or present on cloud, we help in creating customized dedicated hosting solutions based on the client’s needs and business goals. |
||
Risk ManagementDEFTeam ensures to implement a multidisciplinary approach assessing various areas of client’s servers, database and networks to limit on-going regulations and increase the effectiveness of the software. |
||
Network and System AdministrationWe offer the most reliable end-to-end systems administration services including OS maintenance, user management, troubleshooting services, data storage, backup, disaster recovery, and more. |
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Managed QA servicesOur QA services provide a wide range of testing services from functional, non-functional, usability, performance, compatibility and more to deliver high quality software. |
Why choose DEFTeam as your Managed Service Provider (MSP)?
Over 20 years of experience
With two decades of product experience, managing multiple proprietary products like Newwe, and clients’ projects, DEFTeam is your source for the best Managed Service Provider.
Proven expertise
DEFTeam gives you access to a team of professionals with precise skills that you wouldn’t have access to otherwise and help you move ahead on your journey to cost-efficient innovation.
Flexible deployment options
Choose from a comprehensive portfolio of managed services focusing on innovative digital strategies, emphasizing deep market knowledge, supported by streamlined work process.
24/7 support
We ensure your software or system is operational and responsive 24/7 and support your wide range of customers and partners with quick and effective resolution.
Data compliance
We handle the complexities of compliance and auditing, enhance the effectiveness of compliance programs through compliance optimization and automation.
Strategic vision
We map our clients’ business development with the best, cost-effective and most advanced solutions and help achieve significant milestones on the journey to their success.